Torfaen emergency response serviceApril 16 2016
Torfaen emergency response service provides 24 hour support to carers when an emergency occurs involving the person that they care for.
Carers can express an interest by contacting the Emergency Response team at Crossroads Care by phone email or on the website.
A member of the Crossroads Care Emergency Response team will then contact you to make an appointment to visit and ‘sign you up’. Alternatively it may be possible to register via the telephone. At this point an emergency action plan will be drawn up based on your needs and wishes to ensure the person you care for receives the best care.
If an emergency occurs either you or a supporter can phone the 24 hour emergency number and your action plan will be put into motion.